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Help

Support

Last updated 16 October 2026

Stuck, or found something that doesn’t work? We’re glad to help.

The short version

  • Write to [email protected] and we’ll reply as soon as we can.
  • Manage or cancel your plan in your App Store or Google Play settings.
  • Delete your account in Settings, or without the app by writing to us.

Contact us

Write to [email protected]. Tell us which phone you use and what happened, and we’ll reply as soon as we can.

Your subscription

  • Manage or cancel it in your App Store or Google Play settings, or from Settings › Subscription › Manage subscription in Timmly.
  • Bought a plan on another phone? Sign in with the same account, or tap Restore purchases in Settings › Subscription.
  • Refunds are handled by Apple or Google, under their rules.

Reminders and alarms

If a reminder doesn’t come, check that Timmly may send notifications in your phone’s settings, and that the routine’s reminder is on. If it still doesn’t, write to us.

Your account

Delete your account in Settings › Account › Delete account. Without the app, see Delete your account.